Terms And Conditions

Terms & Conditions

Welcome to Ebag Logistics. By using our services, website, or mobile application ("Services"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our Services.

2. Services Offered

Ebag Logistics provides logistics, shipping, and delivery services. The scope of services is subject to change without prior notice.

3. User Responsibilities

• You agree to provide accurate and complete information when using our Services.
• You are responsible for ensuring that any items shipped comply with all applicable laws and regulations.
• You must not use our Services for illegal purposes or to ship prohibited items.

4. Payment and Fees

All applicable fees for our Services must be paid in full before delivery is completed. Ebag Logistics reserves the right to modify fees and payment terms at any time. Failure to pay may result in suspension or termination of your account.

5. Delivery Terms

• Delivery times are estimates and not guaranteed.
• Delays may occur due to unforeseen circumstances such as weather, traffic, or natural disasters.
• Ebag Logistics is not liable for delays beyond our control.

6. Lost or Damaged Items

Ebag Logistics takes reasonable care to ensure the safe delivery of your items. In the event of loss or damage, claims must be reported within [X days] of delivery or the expected delivery date.

7. Prohibited Items

Users must not ship prohibited items, including but not limited to:

• Hazardous materials
• Illegal substances
• Firearms or explosives
• Perishable goods without prior arrangement

8. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. Any unauthorized use of your account should be reported to us immediately.

9. Intellectual Property

All content, logos, and trademarks used on our website and app are the property of Ebag Logistics. You may not use, copy, or distribute our intellectual property without prior written consent.

10. Limitation of Liability

Ebag Logistics is not liable for indirect, incidental, or consequential damages arising from the use of our Services. Our liability is limited to the value of the items being shipped or the amount paid for the Services, whichever is lower.

11. Termination

We reserve the right to terminate your access to our Services at any time without notice for violations of these Terms and Conditions or for any other reason.

12. Changes to Terms

We may update these Terms and Conditions from time to time. Users will be notified of any significant changes. Continued use of our Services after such changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms and Conditions are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: support@ebaglogistics.com

Phone: (+234) 807 198 3561

Address: Port Harcourt, Rivers, Nigeria.